classic bait and switch! One price, and then when they come, it's totally different. They advertise steam cleaning! Not. Carpets are left so wet that the water splashes up when you walk...
Grout cleaning was totally a waste -- could not see any difference in whole kitchen. Tech. to come back. Phone calls several times a week for two weeks, promises, promises, promises. No one has returned. Stopped payment on check. Very bad experience.
honestly
holiday,#2UPDATE EX-employee responds
Tue, October 20, 2009
hi,I worked for one week for this company and they work with people with no jobs and let them sign a contract to become an independant contractor,they promiss lots of income but take themselves allmost all the time 75% and the one that does the work is lucky to get 23% after the rent of the machine gets deducted.(cold water machines,no steamcleaners) i dont like the way of working,they advertise a basic cleaning what means that it does not clean or maintenance as they call it....then the guys have to sell the customers an expensive treatment in order to make a bit of money....in other words this company takes advantage of the customers with misleading adds(coupons) and advantage of the workers,a tiny percentage of their efforts....and pay for there own chemicals,car and take the risk to make nothing of any trip the company sends you to.But not only horizon advertises this way..a lot of these companies do.