- Report: #1176062
Complaint Review: Hotels.com - Internet
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Author Not Confirmed
Why?
Hotels.com
Internet, USA
Phone:
8887348503
Web:
hotels.com
Categories:
Business Rating:
(0)
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Hotels.com Refund policy is a racket Dallas Internet
I gave this company over 24 hours notice that I was cancelling my reservation and was still charged the entire amount, including, to my knowledge, taxes and fees. Not a cancellation fee, the entire amount. I was shocked and am still upset about it. I will never, ever, on moral principle, use this company again. The refund policy is essentially a shakedown.
