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  • Report:  #807517

Complaint Review: howard johnson JFK airport - jamaica New York

Reported By:
db - mesa, Arizona, United States of America
Submitted:
Updated:

howard johnson JFK airport
153-95 Rockaway Boulevard, jamaica, 11434 New York, United States of America
Phone:
1-718-723-6700
Web:
http://www.hojo.com/hotels/new-york/jamaica/howard-johnson-inn-jamaica-jfk-airport-ny/hotel-overview
Categories:
Tell us has your experience with this business or person been good? What's this?
Stay at this place, from thurs to monday. 1st week of december. Put a do not disturb sign on the door, and went for breakfast and all, went out for a bit and came back back n wallet was stolen from a safe in the room.

Passport, bank cards, green card, 1000 pounds cash, I. D and Ring which i put in there all disappeared. I then had to wait at the airport (14 hours) and get my flight change since the hotel people wouldnt help and get a emergency passport back to U.K. 

I had to call the cops the staff were rude about it, and they just didnt want to take responsibility, when in fact why bother having safes in a room and why bother paying hotels if things arent going to be safe! A reason to go to a hotel is for safe boarding etc. The least the owner could do is give a refund and the money back as an apology for the staff misbehaving. I had a witness that said that the maids went into the room also. 

Regards Davina

P.S. - the arizona is my old address i am currently living in U.K


1 Updates & Rebuttals

coast

USA
question

#2Consumer Comment

Sat, December 10, 2011

Never leave cash, valuables or passports in a hotel room. Was there an eyewitness to the theft?

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