Michael
Barnegat,#2Consumer Suggestion
Wed, May 04, 2005
First and most important, you'll need these .,?!. Add some punctuation in there, it's difficult to follow your story as it sits. Basically there's not much you can do at this point. When you first went in you traded in a 2000 Alero for a 1997 Ford Expedition Eddie Bauer- that's your first mistake. Granted the Expedition is a more expensive vechile than an Alero, but it's generally not a great idea to buy a 3 year older car than what you're trading in just so you can have a sport ute. The damage is done, however, so not much you can do there. Then with all the issues you had with the vehicle you never once asked, or so it seems, for someone to explain what this $2000 warranty DID actually cover? You paid the extra money for the warranty, you had a right to know what was and was not covered on your vehicle. Also, if you paid that money and then traded the car in a few months later, you SHOULD be entitled to a refund of just about all of that cash. Then you traded the car you had nothing but problems with at the dealership which gave you the problem in the first place! Why would you even consider going back to that place? They did nothing for you at all except sell you a $12,000.00 problem which you were forced to trade out of 2 months later. Why would you reward them with your business? All that aside, I don't think there's going to be much you can do to unwind the deals in question here. You purchased both cars from this dealer, and unless they made some kind of error with your financing, you're likely stuck in the deal with your 2005 Grand Am. The only thing I can see you should get back is a refund for the unused portion of the extended warranty on the Ford Expedition. Hopefully you kept the copies of all this paper work... call the warranty company and explain you traded in the vehicle. You'll likely need the odometer statement from when you traded it in for the Grand Am, the purchase order from that and the original transaction, and proof of payoff from whoever you were financed through on the Expedition. Get all that together and call the warranty company. You should get most, or possibly, all of that money back. If the car was traded in before the warranty was put in effect, you will get all the money back. Good luck!