- Report: #712731
Complaint Review: Husky (Home Depot) Tools - Internet Internet
Reported By:
cs -
06798, Connecticut, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Husky (Home Depot) Tools
Internet, Internet, United States of America
Phone:
888-434-8759
Web:
Homedepot.com
Categories:
Business Rating:
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Husky ,Home Depot, Tools Home Depot Husky Pro, air compressor failure. Internet
My Husky Pro VH6314 3 hp 60 gallon air compressor stopped working yesterday so I took the motor to a local motor repair facility to be examined. They stated that the capacitors and windings were no good and it was common with these less expensive motors sold in big box warehouse store products. What? wait, it says "Husky Pro" "The toughest name in tools" "cast iron pump" on the decals from the factory! Mind you, I am only using it for my personal use in my home shop, why wouldn't a so called Pro/toughest tool last me more than 3.5 years? Bummer, oh well it does have a 4 year warranty, so I will call HDepot and ask how to go about getting it fixed under warranty.....The Home Depot tool specialist informed me he didn't know and also did not have a phone number for support....I thanked him anyway and decided to find the number online. I call Home Depot customer service @ 888-434-8759 the tech informed me it had a 3 year warranty so it was not eligible, but I counter that its printed on the tool stating it has a 4 year warranty....well, now they tell me its only a 4 year limited warranty and only covers the pump and tank.... and the motor only has 1 year. So I plead my case, and say that it was supposed to be a Pro quality tool, like the sticker on the tank states...the tech then told me it was only a homeowner grade tool.....Well, I am only using it as a homeowner, not commercially, but thought I was buying a Professional grade tool based on the advertisement and would have a long lasting purchase!
Now I have had a workshop at home for many years with lots of power tools ie: 3hp table saw, planer, shaper, joiner, dust collector, etc and never had a motor fail on any of them, let alone 3.5 years after purchase.
Now I know, Never buy tools at Home Depot!
Now I have had a workshop at home for many years with lots of power tools ie: 3hp table saw, planer, shaper, joiner, dust collector, etc and never had a motor fail on any of them, let alone 3.5 years after purchase.
Now I know, Never buy tools at Home Depot!
