Chantillian
Chantilly,#2Consumer Suggestion
Fri, February 13, 2009
This isn't really a "rebuttal" per-se, but I want to mention that before these charges starting showing up on the phone bill, Brian might have gotten - and forgotten - the same scammy phone call that I got earlier today. The person says they're renewing our free yellow pages subscription. (I was like, "Yeah, ok" while nursing my first coffee of the day.) He has me verbally interact with a recording which confirms our address, phone number, etc. At the point in the recording where it asks if I want to renew the free subscription, the live guy talks over it explaining to me what it's asking and that I should reply verbally with a "yes". I asked to hear just the recording, not him. He replays the recording but talks over it again. So rather than just "yes", I record, "Yes, I want to renew my free subscription." (Yes, you're right, I should have just hung up.) Was that "Yes" all that he needed - chopping off the rest? I don't know. The live guy drops out of the phone call. The recording went on to say that they are Internet Business Associates in Carson City. Googling this info brought me to this RipOff report. I called ESBI and they say that without my phone number in their system, they have no way of coming up with IBA's number. ESBI's CSR supervisor, Jaimie, denies that ESBI has any directory of clients within which she could look up IBA's info. Meanwhile, 411 has no info about IBA in Carson City. I'm trying other ways to come up with a phone number. Meanwhile, I guess I need to wait until the next phone bill comes in to see if there's a strange $39.95 charge on it. :-(