Ild Teleservices
Ponte Vedra Beach,#2UPDATE Employee
Fri, April 18, 2008
Similar to the way Visa and MasterCard process credit card payments on behalf of merchant customers, ILD is a billing clearinghouse that processes phone billed transactions on behalf of merchant customers. The reason you see a bill from ILD Teleservices is because you or someone in your household may have signed up for services through one of our merchant-customers. The name of your service provider should be listed under ILD Teleservices on your phone bill. Usually, it states ILD Teleservices. Billed on behalf of If for any reason you disagree with the charges or have not been able to resolve questions to your complete satisfaction, we at ILD want to know. Please contact us and we will help you find resolution. Please visit http://www.ildteleservices.com.
Ild Teleservices
Ponte Vedra Beach,#3UPDATE Employee
Fri, April 18, 2008
Similar to the way Visa and MasterCard process credit card payments on behalf of merchant customers, ILD is a billing clearinghouse that processes phone billed transactions on behalf of merchant customers. The reason you see a bill from ILD Teleservices is because you or someone in your household may have signed up for services through one of our merchant-customers. The name of your service provider should be listed under ILD Teleservices on your phone bill. Usually, it states ILD Teleservices. Billed on behalf of If for any reason you disagree with the charges or have not been able to resolve questions to your complete satisfaction, we at ILD want to know. Please contact us and we will help you find resolution. Please visit http://www.ildteleservices.com.
Leslie
State College,#4Author of original report
Wed, April 09, 2008
I had sent a priority mail letter with signature confirmation to the Need for info customer service. I had not been able to speak with a supervisor as the phone rang but was never answered. The letter was received Saturday and by Tuesday i received a call. In the letter I told them I would NOT pay the charges and that I was reporting them to the FCC, better business bureau and other consumer agencies. I did report them to all of them. The message was garbled but it sounded as though they were still charging me. I called the number on the caller ID ( not the 800 number she left) I asked for the supervisor and was asked who I was. I said a very unhappy person. I was quickly put through to the supervisor and she told me immediately I would get credits for the charges. She told me her name, employee id number and will make sure everything is fine. So I guess threatening them did the trick. The woman was very cooperative. Now we shall see if the credit gets listed on my bill