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  • Report:  #1072773

Complaint Review: Images - Select State/Province

Reported By:
Carl - Tropic, Utah,
Submitted:
Updated:

Images
Select State/Province, USA
Web:
Imageex.com
Tell us has your experience with this business or person been good? What's this?

I ordered a two cartridge pack for my printer from the co., on eBay, I think. Both cartridges started ok but after about five copies they are unusable because of large dark smears on the paper. I sent a message about the problem after the first one raided, but got no reply. I tried the give5stars approach, but couldn't get anywhere there either.



1 Updates & Rebuttals

MochaG

Springfield,
Have you tried

#2Consumer Suggestion

Mon, August 05, 2013

Have you tried cleaning the ink head? There should be a functionality on the printer's set up property or its software to do the cleaning. Sometimes a printer's ink head is dirty after it's been used/unused for a while. As a result, the print out becomes dirty and/or smear. If you did not mention about printing out OK for the first 5 copies, I would suspect the cartirdge. But you mentioned that, I suspect your printer instead.

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