Ita
Tempe,#2UPDATE Employee
Mon, September 15, 2008
iTa always honor their warranty terms and conditions. Before you complain about anything, or even purchase anything in the first place, you need to know how much warranty you are getting. The warranty ranges from 30 days to 5 years. If your item is under warranty we always get to your item, though it may not be instant. We are pretty sure we have sent you your replacement or resolved your issue. The fact that we told you to send it back shows that it would've been under warranty. DO email us at [email protected] if you still have any questions, instead of posting messages elsewhere as that won't help get your item fixed.