- Report: #335787
Complaint Review: Iworks Network Agenda.com And Other Names) - St. George Utah
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Iworks Network Agenda.com And Other Names)
St. George, Utah, U.S.A.
Phone:
435-688-0634
Web:
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Iworks ,Network Agenda.com, And Other Names Monthly deductions from my credit card which was not authorized. Only initial fee of $1.00 to look at Grants available. St. George, Utah
When I checked my credit card statement, I found monthly deductions in different amounts from this company using different business names. After checking, they were one and the same. What should have cost me $1.00 to look at a listing of Federal Grants from the Gov't. is now costing me monthly fees ranging from $9.95 to $39.95. After I read what was sent to me in an email, I went back on their site to let them know I was not pleased and to take me off their list. Not realizing they were going to use my credit card over and over and never receiving anything in return. If I did receive anything, I would have contacted them again to advise them I didn't want anything from them and still not knowing I was being charged.
There is no way I could reach them by phone as the listed number is correct as it was given to me by the company it once was sharing an office at one time. I have a dispute with my credit card. Unfortunately, I just noticed the deductions going back to February.
Be aware and if there was something on their form to state a monthly fee was going to be taken out of the credit card I used, they had it very well hidden as I check all the small print. Not only that, it is very hard to remove this from a credit card when it is monthly deductions unless they themselves agree to this according to my bank. Also, even if you cancel the card, as I was told (which makes no sense) the payment will still be deducted???
Iworks-network agenda.com and other names
Sarasota, Florida
U.S.A.
There is no way I could reach them by phone as the listed number is correct as it was given to me by the company it once was sharing an office at one time. I have a dispute with my credit card. Unfortunately, I just noticed the deductions going back to February.
Be aware and if there was something on their form to state a monthly fee was going to be taken out of the credit card I used, they had it very well hidden as I check all the small print. Not only that, it is very hard to remove this from a credit card when it is monthly deductions unless they themselves agree to this according to my bank. Also, even if you cancel the card, as I was told (which makes no sense) the payment will still be deducted???
Iworks-network agenda.com and other names
Sarasota, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Fri, May 30, 2008
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation/thank you page, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from. The following are Terms and Disclosures that are directly below or above, depending on the site you order from, the "Ship My Kit" or Submit Button: Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "GRANTSEARCHASST". For questions, call 866-396-5694. For customer service you may call 866-396-5694 Monday-Friday 9am-9pm Eastern Standard Time and they'll be happy to assist you. The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let's face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.99 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource center. This is our member's website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. John Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly newsletter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ where you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of them for themselves, before they are billed for them. If you are another customer reading this and you need assistance you can contact our customer service department at (866) 396-5694 Monday-Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at [email protected] or call me directly at 435-773-1795. Sincerely, Ryan R.
