- Report: #626834
Complaint Review: Jasper Engines and Transmissions - Jasper Indiana
Reported By:
Larry -
Bennington, Vermont, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Jasper Engines and Transmissions
815 Wernsing Road Jasper, Indiana, United States of America
Phone:
812-482-1041
Web:
www.jasperengines.com
Categories:
Business Rating:
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Jasper Engines and Transmissions, Transmission and warranty are useless Jasper, Indiana
In 2005 we had a jasper transmission put in our motorhome. We have put 3300 miles on it and today it went. I, as well as the repair shop contacted Jasper and were told that they could do nothing about it. This transmission is supposed to have a 3 year/100,000 mile warranty. I understand that it is over the three years, but 3300 miles? Give me a break. We live in the northeast and can only use our motorhome for a couple of months in a year because of the weather. A reputable company would stand behind their product and try to do right by their customer. I would not recommend this companies products to anyone. Product is junk and customer service is atrocious.
5 Updates & Rebuttals
JasperNoMore
Texas,Ripped off - period
#2Consumer Comment
Wed, October 09, 2013
Well, people can name call all the want. A real ethical and honest company that cares about the customers will usually bend over backwards to DO SOMETHING instead of just reading off the warranty statement. We too got ripped off. Had an expensive engine (Jasper) put in my wifes car, less thatn 50K miles on it, just out of the warranty period and of course, the black and white warranty, Jasper wouldn't even offer anything. Says volumes about their "quality" product. Babied the vehicle, rarely drove it, regular oil changes, and the head gasket failed because it was poor quality. Yet, Jasper's name all over it and they could care less. Live and learn. Get a used engine/transmission, save a few bucks and likely do just as well for a whole lot less. Jasper sells their stuff because they tout it as being above all the other offerings out there. Come on. Get real. Plain nuts.
Mustang68
abingdon,Maryland,
United States of America
Come on.....
#3UPDATE Employee
Tue, December 07, 2010
So basically, here is the scenario....You go to a car dealership and buy a brand new Corvette. Chevrolet gives you a 5 year 100,000 mile powertrain limited warranty. You only drive the car on weekends and when its nice outside. The rest of the time you keep it in in the garage. Over the course of 8 years you only drive 5,000 miles and the transmission fails. Call your Chevy dealer and ask them what they are going to do for you. I worked at a car dealer for 8 years and can explain exactly what they would do, nothing. And they shouldn't. It is not their fault someone bought a product from them, then chose not to use it. They stood by their warranty! It is not Jaspers fault you have a motor home that you chose not to use during the warranty period.
Larry
Bennington,Vermont,
United States of America
Jasper transmission
#4Author of original report
Thu, July 29, 2010
Furthermore, we did not buy an engine, we bought a transmission. If you read the rebuttal rules you are supposed to state facts and not start name calling when you reply to a report. This leads me to believe that you really do not know what you are talking about. If you look up Jasper, you will see that they seem to have a problem standing behind their product. If their product can only withstand 3000 miles, then I would say it is not worth wasting your money on.
Larry
Bennington,Vermont,
United States of America
Japer transmission not worth the money
#5Author of original report
Thu, July 29, 2010
If you had bothered to read, I stated that I knew it was over the 3 years, however with only 3000 miles on it, I would assume that the company would stand behind their product. When our mechanic took it apart he found that the defect was from the factory not from anything we did. We were not asking for a full warranty, just some help on the cost since it was a factory defect on their product. So, maybe you shouldn't comment on something you know nothing about.
Jeff
Manda,Nebraska,
U.S.A.
You're Nuts
#6Consumer Comment
Thu, July 29, 2010
You're nuts.
Jasper Engines is the nation's most reputable remanufacturer of engines. They sell more than anyone else, and they have what is considered the industry's leading warranty.
You bought an engine with a 3 year / 100k warranty, and then FIVE YEARS later want them to pay? You're not asking them to honor a warranty.
Further, you're attempting to blackmail them by posting here.
You're nuts.
Another worthless rip off report.
