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  • Report:  #875065

Complaint Review: Jewelry by Novel - Los Angeles California

Reported By:
Pissed customer - , California, United States of America
Submitted:
Updated:

Jewelry by Novel
650 South Hill Street, ste 713 Los Angeles, California, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Do not buy from Jewelry by Novel, aka Diamond Beat, they are a complete scam, care nothing for their customers, only taking their money and ripping them off!

I bought what was written on an internal appraisal to be a pair of F VS2, 2.75 excellent cut diamond studs. I took them to a reputable appraiser and what I received is H, I1's, 2.13 good cut. The company refused to give me my money back or replace them with genuine stones of the quality promised to me.

I am reporting them to the BBB, L.A. Times and hiring a lawyer. I spent almost 10 K on these! I will see you in court Edwin Novel! Thanks for making this issue 1000 times bigger than in needed to be, your company is the huge loser here!


3 Updates & Rebuttals

Pissed customer

La,
California,
They are crooks

#2Author of original report

Mon, October 07, 2013

They are crooks, ripping people off everyday. I'm all for filing a class action lawsuit. Someone needs to stop their illegal activity, they are committing fraud.


Kayla

Versailles ,
Missouri,
My personal Update

#3REBUTTAL Owner of company

Mon, October 07, 2013

I have since sent my ring back to them for a 65% of my purchase price refund, it's not near what I paid them, but it's more then any one else is willing to pay me for it, they have had the ring since Thurday and this is Sunday so hopefully I hear something about my refund soon. I'll keep you updated on my progress!! 


Kayla

Versailles ,
Missouri,
Lets start a class action suit against them!!

#4General Comment

Thu, September 26, 2013

There are now several people that have been ripped off by this company and its NOT right that they keep getting away with is!! We should join together and start a class action law suit against this company and get our money back!!

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