HTP Company
United States of America#2UPDATE Employee
Wed, September 05, 2012
I am an employee of HTP Company and we take customer concerns very seriously. I would like to note two things on this issue.
First, with great care we mined through our database of customers to see if we could find who this would have been that was so
unpleased that they would leave this report. We couldnt find any customers in our database that were from Columbia, South Carolina and had company name even remotely similar to DM Company.
Secondly, if this customer has an issue, although their claim is that they are no longer doing business with HTP, if they were to come forward we would put forth our very best to identify what the issue was, and where we may have been at fault and make good on this customers experience.
Unfortunately, in this day and age, customers or even employees can come and go while having plenty of venues to get even with a businesses while maintaining the advantage of anonymity that the Internet provides. With that said, we would like to make clear that at HTP we want to exceed customer expectations and that a customers business is always very important to us.