Mrs. brown
dallas,#2Author of original report
Sun, June 29, 2008
DEPARTMENT OF THE ARMY US ARMY INSTALLATION MANAGEMENT COMMAND HEADQUARTERS, US ARMY GARRISON 1537 HARDEE AVENUE, S.w. FORT MCPHERSON, GEORGIA 30330-1056 Jason Warlick J L W BUILDERS, INC. 105 Mayfield Road Dallas, GA,30157 RE: Residence at 365 Muskogee Crossing Dallas, Georgia June 13, 2008 Dear Mr. Warlick: This letter is written on behalf of my client, SGT Brown, in my capacity as legal assistance attorney at Fort McPherson, Georgia, regarding your failure to complete warranty work at their home and to provide a 2-10 Warranty in accordance with their purchase agreement. My client purchased his home from you on September 17, 2007. Since that time, he has made numerous attempts to get you to provide the 2-10 warranty as required in the contract. Paragraph 7 (Special Stipulations) of the purchase agreement specifically states that you would provide a 2-10 Warranty. To date, you have not done so. SGT Brown would not have purchased this house without such a warranty. This warranty was a condition of the purchase of this house and you are legally required to provide it. Based on assertions from you contractor, Jamie Pace, my client believes that you are ineligible to obtain this warranty because of prior business acts with the company that provides the warranty. Regardless of the reason you have not done so, this letter serves as an immediate demand for the warranty. Failure on your part to do so within 10 days of receipt of this notice will leave my clients no choice but to take legal action against you. Additionally, numerous attempts to get you to make repairs have also gone unanswered. Not only have my client's phone calls been unanswered, certified mail has been returned unclaimed. Your actions demonstrate a disregard for your duty of repair to my client. My client has previously provided you a list of the needed repairs. In case you have not received the list, I have enclosed another one for your review along with pictures that demonstrate the state of disrepair of this house. This is a new house. It is unconscionable to have these kinds of problems in a new house. As a builder, I am sure that you take pride in your work. This house is a reflection of your business and your business practices, and we demand that you immediately correct any issues covered by your one year warranty. I have assured my client that once these issues are brought to your attention, you would correct them promptly. SGT Brown would like to settle this matter amicably. He has been more than patient with you. Our country is at war and being stationed overseas, these problems create an undue burden on his family. However, if the warranty is not provided immediately and the repairs are not made, I have advised him on the appropriate court action. Thank you in advance for your consideration. Your immediate reply would be greatly appreciated. If you desire to discuss this matter further, please contact me at 404-4642626. Sincerely, Marcia E. P Attorney at Law Chief, Legal Assistance