- Report: #1461506
Complaint Review: Just Answer -
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Author Confirmed
Why?
Just Answer
United States
Web:
www.justanswer.com/
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Just Answer Poor service and an outrageous and unfair charge Internet
I was having a problem with one cordless phone, of a set of five. I came across this website and they talked about a "free" service for ten days before you became a member. I though a cordless phone problem would not be a big challenge, so I agreed, and gave them my credit card number. Then gave the problem to some "expert" and waited.........and waited........and waited. Total silence
Then I sent a messgae....and waited. No answer.
Ten minutes later, sent another message........no answer.
Ten minutes later sent a third message......no answer.
Dead silence, after 40 minutes, so I went to bed.
Next day, I received a useless suggestion, and said I shouldn't bother them with all those messages.
Told them I was cancelling any relationship with them Was told that what I had paid was not for a membership, but was for the useless answer.
BEWARE OF JUST ANSWER!!
