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  • Report:  #1324674

Complaint Review: Keep calling - Nationwide

Reported By:
Olya Tarasenko - Queens, New York, USA
Submitted:
Updated:

Keep calling
Nationwide, USA
Phone:
678-7914125
Web:
keep calling
Categories:
Tell us has your experience with this business or person been good? What's this?

Recently  i had a very unpleasant interaction with the  Keep calling company. I tried to call to address the issue and it took almost four hours to solve the minor issue. I prepaid online  for  calling card and  exited  to make  a call, but  the  keep calling company apparently  couldn't put  money into my account so every time i made  call i would  hear  that i can't make a call since i didn't prepaid. However, i did  prepaid  and  money were  withdrawn  from my  credit card and  i had  invoice so i called the keep calling  company but  they  say  wait a ten min will  do fix your account and  after ten min they  would  say  it is  fixed so i can go ahead and  make  call, but  that wasn't true, since  every time i wanted to make  an international call  the access number of  the  keep calling company  would not connect  me saying i don't have a  fund /money  to make  a call, so i patiently  call them back and  that's lasted for  four  hours and at the  end i got  really impatient and  asked  for  supervisor  and  the  supervisor  after long day finally  fixed the problem I am still  upset, but i realized that they simply wanted me  to give  up and  they wanted to make  extra illegal  backs from me.  It is really bad business company.



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