sounds like the same story i was told by kentwoodhouse sales team .i dealt with a guy called dave chapman and have received two letters since investing one with an account balence and the second to tell me that their system is not working up to standard and to be patient. have been unable to contact them via email and their web site is down. will try to contact on monday during working hours. also iam trying to contact another person from the company i work with to see if he has heard anything as he invested 2x11000 packages. are there any lawyers on the case yet