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  • Report:  #1380914

Complaint Review: KH Direct Media TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Headquartered in Florida KH Direct Media is playing a role in solidifying Florida’s position as a major production destination. All DRTV media campaigns produced are collaborative endeavors between our participant company either product or service based and our studio’s expert staff. Kevin enjoys meeting our participants and discussing their product and services during one-on-one meetings. - Coral Springs Florida

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona, USA
Submitted:
Updated:

KH Direct Media TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Headquartered in Florida KH Direct Media is playing a role in solidifying Florida’s position as a major production destination. All DRTV media campaigns produced are collaborative endeavors between our participant company either product or service based and our studio’s expert staff. Kevin enjoys meeting our participants and discussing their product and services during one-on-one meetings.
6250 Coral Ridge Drive, Second Floor Coral Springs, 33076 Florida, USA
Web:
www.drtv.com
Categories:
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Ripoff Report REVIEW /Commitment to Customer Satisfaction

KH Direct Media joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

KH Direct Media approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at KH Direct Media did just that.



KH DIRECT MEDIA CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Kevin Harrington, inventor of the infomercial and founder of the As Seen On TV empire is considered one of the most successful entrepreneurs to date. At KH Direct Media/Shark Finds they are dedicated to the creation and development of infomercials, short form direct response television spots (DRTV), DRTV marketing, advertising and new digital media. It's the company mission to exceed expectations with every DRTV campaign they produce. KH Direct Media/Shark Finds is a Telly Award winning production studio, where Kevin Harrington serves as the Co-Executive Producer and films all customized introductions for every participant. Additionally, Kevin Harrington hosts a quarterly event in which all participants have an opportunity to personally meet Kevin and his prestigious advisory board. They offer in-studio tours by appointment and a full refund if all the guaranteed deliverables agreed upon are not met.



WHY KH DIRECT MEDIA IS BETTER THAN THEIR COMPETITORS

There is only one Kevin Harrington. He is known as the Inventor of the Infomercial, As Seen On TV Pioneer, Co-Founder of the Electronic Retailers Association (ERA) and Co-Founder of the Entrepreneurs’ Organization (EO). Kevin is considered one of the most successful entrepreneurs with a track-record of excellence that spans over the past 40 years. He’s been responsible for the launch of over 20 businesses that have each had sales over $100 million.

Kevin is backed by an award-winning DRTV production company consisting of producers, DRTV scriptwriters, directors of photography, videographers, editors, marketers, advertising experts, web developers, search engine optimization specialists (SEO) and social media specialists.

His reputation is the reason Mark Burnett hand-picked him to become an Original Shark on Shark Tank, where he filmed over 175 segments. Kevin recently embarked upon a new venture, which allows him to continue his search for the next innovative product, service or idea and present them through an omni-channel DR marketing strategy to his millions of fans and followers.

Having a strategic partnership with Kevin Harrington allows you to gain instant legitimacy and respectability to any product or service.



KH DIRECT MEDIA- STATEMENTS FROM THE CEO – PAUL DOUGLAS SCOTT

" My name is Paul Douglas Scott and I am the President and CEO and I work closely with Kevin Harrington the Co-Executive Producer of our DRTV campaigns. We are proud and passionate about our work and the innovators we work with. We have a dream team that includes staff and a notable advisory board that has taken products to retail, secured investment opportunities, earned national PR and gained celebrity endorsements."

At KH Direct Media we pride ourselves in using the highest quality PRODUCTS.

Our state-of-the-art 25,000+ square foot studio in sunny Florida produces cutting-edge DRTV spots. We use Red Dragon cameras, high definition drones, the latest in editing software, animation, special effects and CGI's.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, KH Direct Media is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at KH Direct Media and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give KH Direct Media a positive Rating. KH Direct Media made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

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STATED IMPROVEMENTS FROM KH DIRECT MEDIA

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. KH Direct Media is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

KH Direct Media is dedicated to customer satisfaction and producing high quality DRTV campaigns. We offer a full refund if all guaranteed deliverables agreed upon are not met. All inquiries are personally handled within 24 hours by the VP of Business Development. We are committed to customer satisfaction and dedicated to being a company of integrity. KH Direct Media receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that KH Direct Media will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with KH Direct Media, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction).

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with KH Direct Media or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

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How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that KH Direct Media meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with KH Direct Media.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about KH Direct Media’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.



Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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