anonymous
Huberheights,#2Author of original report
Tue, December 11, 2012
To fix, a fair settlement would be as follows:
*Refund to me the cost of the second garage door remote. I was only given ONE. After I got the bill from you without notification we had forgot it, I quickly found it in my glove box.
*Refund to me the professional cleaning cost you spent to clean the tar off the walls and disinfect in the bathrooms, kitchen and cabinets you did not paint over before I moved in. (note: During the walk throughs you made no mention of this or any other "very" dirty problem. We went to great lengths to clean the apartment and return it the way I got it with exception of one bedroom.) Other rooms were painted before we moved in to cover the tar and had no problem.
*Refund to me half of the cost of the new carpet installation. Even though the ferrets were housed in a big cage 95% of the time, I am willing to pay half the cost of the new carpet in the one bedroom because of the odor that was left.
anonymous
Huberheights,#3Author of original report
Mon, December 10, 2012
The "very" dirty walls in the bathrooms and kitchen were there when we rented the place. I am a non-smoker who lived there for 1.5 years. The "very" dirty walls were coated with tar from tabaco smoke from the previous renter! I had to live with them. You used my money to replace your old carpet with new, buy two new remotes, and clean tobacco tar from the walls that was there the day we rented the place. Not going to remention all the "other" issues we had with the home. Best of luck.
Kittyhawk Realty, Inc
Springfield,#4REBUTTAL Owner of company
Sun, December 09, 2012
The tenant's lease only included one pet, a dog. The ferrets were not approved pets. Third party contractors were used for this clean up, we have pictures of the urine stained slab floor. The urine that went through the carpet and padding.
The tenant paid a non-refundable $300.00 pet fee for his dog. All but $6.00 of the security deposit paid for the clean up. Ultimately new padding and carpet was required in one bedroom. Walls washed and disinfected, etc.
Responsibility of the tenant is to return the home in like condition minus normal wear and tear. The carpets were cleaned professionally and the flea treatment was completed, however, the rest of the house (walls, cabinets, vanities, window sills , were very dirty.