- Report: #1384467
Complaint Review: Kiwi - Internet
-
Author Confirmed
Why?
Kiwi
Internet, USA
Phone:
18884461892
Web:
https://www.kiwi.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Kiwi Kiwi,skypicker.com Kiwi.com Booking buyer beware! It's a scam! Internet
Kiwi.com billing as skypicker.com on your credit card statement is a total scam. I booked a ticket with them, and they only ask for a first and last name of the passenger. I entered required information, then it bugged sending mulitple emails asking to supply passport information for the passenger for an automated check in.
When the information was provided to Kiwi.com and Skypicker which is their billing name, what they bill as on the statement they did not book the proper name, creating a name discrpency with the airline in which resulted in the passenger not being able to board.
I filed a dispute with my card company and Kiwi.com and skypicker which I believe was a previous name he operated under has not responded to the dispute leaving my refund in limbo, and it looks like I will never be able to get a refund.
This site cost me thousands of dollars in wasted money for my travel plans due to their negligence. Beware of this company as kiwi will also make you sign a waiver that you will not request a refund. Customer service is rude and once they get your money they will not be of any help to you, and you will be lucky if they ever respond to your dispute which could leave your money tied up for a very long time.
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1 Updates & Rebuttals
Kiwi scam
#2Author of original report
Mon, July 10, 2017
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