Customer Service
Colorado,#2REBUTTAL Owner of company
Mon, March 30, 2015
In April of 2012, this complaint was filed, settled and closed with the Better Business Bureau.
LeaseProcess does not report our commercial finance and lease agreements to the national personal credit agencies unless a business is delinquent or defaults on the contract.
When this customer decided to finance less money, we were able to get them better terms through a third-party lender who does report to the credit agencies. Paragraph three on page two of the lease agreement they signed with the other leasing company states in capital letters that the lease will be reported to the credit bureaus.
As a normal business practice for equipment finance leasing companies, insurance is reasonably required to protect our collateral interest. This requirement is also clearly stated in the contract. When this customer provided their own coverage we helped them get all of the charges removed.