RichC
Cary,#2UPDATE Employee
Fri, August 03, 2012
First, let me say, I am sorry to hear about your experience...all of it!
I am an Independent LegalShield Associate (an also a very satisfied member). The company has a customer service process in place just for matters such as yours. Simply call LS's member service number in Ada, OK 1-800-654-7757 and explain that you have an Attorney Service Concern that you'd like to report or contact the associate that you purchased your membership from and he/she can submit your request for you online.
I encourage you to try the above process before making a final decsion to cancel your membership.