Ripoff Report REVIEW /Commitment to Customer Satisfaction
Lending Bee, Inc. joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
Lending Bee Inc. approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Lending Bee, Inc. did just that.
LENDING BEE, INC. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" Lending Bee, Inc. is a California based full service real estate and mortgage firm, which provides the highest quality and service in the state of California. We are the logical alternative to your big banks for all conventional and hard money real estate financing needs. Our licensed loan officers are experts in the field and dedicated to providing the best service and quickest closing times. We can assuredly tell you that there is no one who cares more about our clients satisfaction than Lending Bee, Inc.
Let us take the stress out of a purchase or refinance of your home. First time homebuyer or a seasoned investor? We have the expertise to help you today. With the changes happening to mortgage industry every day, it is hard to stay on top of new laws and mortgage programs and still provide the personable service. We are a leading local mortgage provider that gives you the products of a large bank and a personal attention of a local mortgage brokerage.
After you call, our team of mortgage professionals will educate you and walk you through the process with ease, while providing best available mortgage interest rates. You’d be able to relax and close your transaction on time, while we are working diligently on funding your loan. We will go over an above your real estate financing and can consult you on variety on real estate and real estate investment related issues and even be your expert witness in court. Think of us as a full service real estate and mortgage company"
WHY LENDING BEE, INC. IS BETTER THAN THEIR COMPETITORS
” Lending Bee, Inc., unlike their corporate (bank) competitors never outsources the work. We will never send your files to India or the Philippines for underwriting and you will always get a local loan officer. Our loan officers are knowledgeable and personable. In addition to conventional and FHA loan programs, we have hard money and other private financing solutions. We also specialize in trust deed investments for our commercial and other investment properties clients.
Our process is streamlined and we keep our clients informed at all the stages. In those cases where the clients do not qualify, we advise them and guide them, sometimes for years, until they do. It’s never too early to start planning for the purchase of the first house, keep credit clean and keeping expenses to minimum. Our mortgage planners can help you with that. Our hard money division will close your transaction in 1 week or less.
LENDING BEE, INC. - STATEMENTS FROM THE CEO – BORIS DORFMAN
" My name is Boris Dorfman and I am the President of Lending Bee, Inc.. I would like to thank you for taking the time to review Lending Bee, Inc.. Lending Bee, Inc. provides unmatched services to our clients and have been since 2003. I am personally available to meet and talk to every single past, present and future client. Come in to our North Hollywood office of Lending Bee, Inc. and see why our personalized service makes us the best mortgage team in the area. We make a killer coffee for our clients too.
At Lending Bee, Inc. we pride ourselves in using the highest quality SERVICE.
We return all the phone calls the same day and provide mortgage approvals on most products within a week and within 24 hours on our hard money products. Our mortgage products are updated with the industry and in addition to conventional and FHA products, we provide Stated Income and Hard Money loans in the state of California.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, Lending Bee Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at Lending Bee Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Lending Bee Inc. a positive Rating. Lending Bee Inc. made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM LENDING BEE
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Lending Bee Inc. is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
Lending Bee Inc. is dedicated to customer satisfaction and retention. President of the company is personally available to address any and all questions that clients may have. Lending Bee Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].
This kind of dedication to customer service means that Lending Bee Inc. will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with Lending Bee Inc., you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Lending Bee Inc. directly at 818-761-7234.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Lending Bee Inc. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Lending Bee Inc. meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with Lending Bee Inc.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Lending Bee Inc’s Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.