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  • Report:  #1320503

Complaint Review: Lexington Overstock Warehouse - Lexington Kentucky

Reported By:
Karen - Lexington, Kentucky, USA
Submitted:
Updated:

Lexington Overstock Warehouse
156 W. Tiverton Way Lexington, 40503 Kentucky, USA
Phone:
859-554-4590
Web:
lexingtonoverstockwarehouse.com
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I purchased a couch from Lexington Overstock Warehouse and had issues with the quality after 5 months of having it.  I sent in a warranty claim along with pictures (as instructed to do) and never heard anything from them.  I called 4 days in a row to speak with the person who handles warranty claims and was told that there is nothing that can be done unless it was a manufacturer defect.  i explained that I feel is IS a defect because of the way the back cushions (stuffing) were constructed.  I don't understand why they even have warranty complaints when they then say there's nothing they can do.



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