- Report: #642965
Complaint Review: Loan Depot - Irvine California
Reported By:
Tracy G -
Pasadena, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Loan Depot
3355 Michelson Drive,Suite 300 Irvine,CA92612-0684 Irvine, 92612-0684 California, United States of America
Phone:
1-949-862-8996
Web:
www.loandepot.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Loan Depot Amy Nguyen,Esther Lee Loan Depot Lying,cheatting,frauds who need to be stopped. You pay $498.00 for locking and the close don't go through.wait to the last week to tell you they need something removed off your credit. Irvine, California
Loandepot, Nothing but a cheatting loan company trying to take everyone broke. Lock in rates that are rediculous and everytime you speak the prices go up. I was told by Amy Nguyen that I paid $498.00 to lock in my rate and when we went to close I get the money back. I was told if the loan did'nt close for some reason I would have to pay $350.00 for the appraisel but get the rest of the deposit back. The very first thing you do when your applying for a loan is the loan company runs your credit. Amy ran my husbands credit and said it was fine he had a 705 that was the middle score. Three weeks later Esther Lee calls and said they needed us to get equifax to remove a medical dispute for $106.00. The report said the dispute was paid in full and closed 2007. That was'nt good enough for Loandepot Esther said the dispute had to be removed I called equifax and paid them $15.95 to update and review his credit which it was removed but the company loandepot uses did'nt have the dispute removed. Now my loan is on week past the close date and the prices keep going up. At first the loan was for $218,000 but they said were going to round it off to $219,000 my appraisel came back under but loandepot said we can still do the loan. My loan right now is $208,000 so they were making $11,000 Ester said it was $7,000 to buy my rate to a 4% so they would still make $4,000 to close the loan. Now since were past the 30 days lock. Ester said its going to take my loan to $222,000 and my monthly payment would be $1,298 when I pay $1,436 now so I'd be saving $138 a month but loandepot making $14,000 for closing my loan."I DON'T THINK SO" This company has to be stopped from ripping and straight up lying to customers.
3 Updates & Rebuttals
Loan Officer
United States of AmericaLearn to spell before you post a report
#2Consumer Comment
Wed, January 18, 2012
I cannot count on two hands the number of spelling mistakes that were posted in this debacle. You are also incorrect stating the amount of the "application fee" that LoanDepot charges.
These mistakes and negligence question the legitimacy and amount of detail and accuracy included in your report.
Have you heard about the 250 billion dollar bailout that taxpayers have contributed to bail out federal mortgage lending agencies? With this being said you are suprised that a federally certified mortgage underwriter is requiring documentation to prove satisfaction of a collection account that is still reporting on your credit?
Pay your bills on time and it wont delay your next mortgage.
claibst
KING GEORGE,Virginia,
United States of America
Loan Depot has Integrity
#3Consumer Comment
Thu, November 11, 2010
Loan Depot closed my refinance loan in 21 days at rates better than Bank of America or Guaranteed Rate. I was able to provide all of the requested documents within one day of loanDepot's request. They did exactly what they said they would do, close my loan in less than thirty days. They did it in 21 days, that is way better than Bank of America who said it may take up to four months due to a backlog.
Loan Depot has integrity! If you have excellent credit and provide the documents as they are requested, and cooperate with the paperless process you too can get your loan in less than thirty days. Loan Depot is far better than the other mortgage companies out there, especially better than Bank of America.
Loan Depot pays their employees less than the other institutions and somehow gives better customer service. I tend to think that loanDepot is focused on getting the loan completed and not worried about being condescending loan officers like the rest of the industry. LoanDepot was refreshing to work with after my experiences with Bank of America.
Sincerely,
Claiborne Taylor
Bman
Philadelphia,Pennsylvania,
United States of America
Similar to QUICKEN LOANS...
#4Consumer Comment
Wed, September 22, 2010
Check out some of the stories about this huge business enterprise! Then please report your experience to this agency:
http://www.ftc.gov/reports/index.htm
