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  • Report:  #272200

Complaint Review: Long Star Chevrolet - Houston Texas

Reported By:
- Houston, Texas,
Submitted:
Updated:

Long Star Chevrolet
18900 NW. Freeway Houston, 77065 Texas, U.S.A.
Phone:
281-517-7000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
The sticker price on a new HHR 07yr was $21,454 and we came to an agreement to purchase it for $19,966 and this price didn't include the suppose $2,500.00 rebate as they pointed out. When the paper work was drawn out they had added the rebate of $2,500 to the $19,966 on the first colum for a total of $22,466 and then at the end they minus our down payment and the rebate. In realality there wasn't no rebate and we got dooped by their pratice of decieving the customers.

when I asked the next couple of days why they had added the rebate to our aggreed price they said that the goverment doesn't allow them to give the rebate as shown?? This got's to be the biggest rip-off they do to their customers.

I do plan to report them to the Attorney General and the BBB to be sure they don't rip-off other customers. If anyone has experiance this same situation and have advice please e-mail me at ***(((REDACTED FOR SECURITY PURPOSES))).

We as the customer's can not let these car dealers get away with this type of decievinn pratices. OH and should I add the car Finacing gave us a 10.8% interest even though we have a 700 plus credit score??

Eduardo

Houston, Texas

U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


2 Updates & Rebuttals

Aafes

Viernheim,
Europe,
U.S.A.
You will rarely see a rebate

#2Consumer Comment

Wed, September 05, 2007

You will rarely see a rebate for a new car purchase go into your pocket. If there is any profession that is highly experienced at fudging the numbers it is new car sales. The rebate will either be deducted and then written back into your purchase agreement or if they obtain the financing you will never receive it. FEW if any lenders will loan you money to buy a new car and then let you walk with the rebate check - at a minimum, most will expect the check to be signed over to them to apply to the loan. The lender has no incentive to let you keep a rebate. They are well aware you are overcharged for the car in almost all cases and the second you drive the new car from the lot it becomes a used car - we all know the resale value drops signifigantly when you turn onto the street and with every mile driven thereafter. The only way you ever walk with one of these rebates is to go into the dealership with a certified check for a car purchase BEFORE you sign a sales contract. If you get a lender to approve you and cut a check, THEN make the deal, if you are attentive and don't let the salesman fudge the numbers you will get the rebate.


Karl

Clovis,
New Mexico,
U.S.A.
WALK, WALK, WALK

#3Consumer Suggestion

Tue, September 04, 2007

I can't believe this. These people should have discounted the car, deducted the rebate (it would go back to the dealer) and charged you a decent interest rate. It sounds as though you bought the car from them. This is a new car -normally at the end of the year GM is offering 0% financing (at full sticker and no rebate), or a rebate and a discount or SOMETHING. Why didn't you shop around? There are many, many Chevy dealers in Houston. Why did you deal with this one given the "deal" that they handed you?

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