- Report: #73850
Complaint Review: Lucille Roberts - Stoneybrook New York
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Author Not Confirmed
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Lucille Roberts
lucilleroberts.com Stoneybrook, New York, U.S.A.
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Lucille Roberts ripped me off, dont buy a membership unless you read this.... Stonybrook New York
I too went to lucille roberts 2 times a week and then last week i went there and the front lady at the desk stopped me. She told me I had a balance of $101.00 and they havent taken out of my checking acct in the last 4 months. now they have all my information. its not my fault that they havent taken out.
they should check who they have in customer service dept. and make sure their employees are doing their jobs b/c obvoiusly they haven been doing there jobs. Make sure that this dosnt happen to you. I had the money set aside each month for them to take out. its not my fault they diddnt
I would not reccomend buying a membership to this gym. Go else where. They dont stay open late and as the week goes on the classes are less and less. THey dont even offer half the classes they say are on the paper.
As soon as my memebership is up i will not renew. Unless they really make some changes made to this gym.
Kristen
farmingville, New York
U.S.A.
they should check who they have in customer service dept. and make sure their employees are doing their jobs b/c obvoiusly they haven been doing there jobs. Make sure that this dosnt happen to you. I had the money set aside each month for them to take out. its not my fault they diddnt
I would not reccomend buying a membership to this gym. Go else where. They dont stay open late and as the week goes on the classes are less and less. THey dont even offer half the classes they say are on the paper.
As soon as my memebership is up i will not renew. Unless they really make some changes made to this gym.
Kristen
farmingville, New York
U.S.A.
1 Updates & Rebuttals
Rosalie
Rocky Point,New York,
U.S.A.
Can't Believe It's Gotten This Bad
#2Consumer Comment
Sat, March 19, 2005
I used to be a member in the 80s and early 90s (the one I belonged to has since closed). Back then it was extremely cheap even for its day. Most of the staff seemed like they would rather be anywhere else, but a few were real gems and very caring. They did give us an orientation, so I knew how to use the equipment. I chose the classes that I liked that were given by competent instructors. All I really needed was a basic place with a few good classes and some work out equipment. Recently I thought about joining up again, but it sounds like it has gotten out of control. Have you looked at the website? Either it hasn't been updated in years or they are still implying on purpose that Lucille Roberts herself is STILL ALIVE when in fact she passed on a couple of years ago. Her demise may be the key to the alarmingly uncaring attitude in the home office. Maybe I'll just go to Jazzercize...
