Ryan
San Jose,#2Author of original report
Thu, November 16, 2006
I was actually contacted by the owner of the company, Luke Lowrey, who instantly issued a full refund. This was not a fraud, but merely a misunderstanding on my part of what would happen when I clicked "Review Order." It has been pointed out to me by Mr. Lowrey that the free program I was looking at was free only with the purchase of another program. I did not realize this until after I was charged and Luke Lowrey issued my refund to promote good will, without accepting blame of his email or payment site being misleading. If ripoffreport would let me withdraw my original posting at this point, I would appreciate it.
Ryan
San Jose,#3Author of original report
Thu, November 16, 2006
After contacting this company, they stand by the language of their site as being straightforward and say they are willing to issue me a refund as it seems to them that I did not understand the offer. I will wait to see if we can settle our differences and if it truly turns out to be a case of misunderstanding, then I apologize for being rash in my judgment.