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  • Report:  #652725

Complaint Review: Macerich Malls - Richmond Virginia

Reported By:
Anonymous Consumer - Richmond, Virginia, United States of America
Submitted:
Updated:

Macerich Malls
11500 Midlothian Turnpike Richmond, Virginia, United States of America
Phone:
Web:
Tell us has your experience with this business or person been good? What's this?
I worked as a consultant for a firm that sells electronic devices and contracts for their use.  The company has a two year contract for that kiosk in that mall.  I ran into trouble right away, trying to sell to people in the mall.  I had negative allegations made about my behavior by a mall security person.  I don't know what spurred these allegations, but they were really small.  And I resent gossip about me in my work place of any kind!

First, as a sales person on their floor, at one of their kiosks, you may only stand as far away as five feet of the kiosk.  If someone walks past you, you may speak to them as long as they are no more than ten feet away.  This runs contrary to what the corporation higher ups wanted from their sales people according to their training.  Remember, I am a consultant for their company, not an employee!  I have a sales manager, but the kiosk was under the thumb of their security and customer service people!  I felt that the priority was always on the mall, and not the people who pay the rent to the mall and their owners...who wants to do that?  

I would tell anyone thinking about renting a kiosk from this company to stay as far away from this mall as possible!  


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