If I could score in the negative realm, I would.
Madison is nothing short of fraudulent. Yes, I said the word "fraud" amd am ready to back that up with AMSA and my Attorney General.
Storyline:
Move from Phoenix to North Carolina
Paid in full, upfront (most likely my 1st mistake)
Timeline from pickup to final delivery: 1 month
Original Delivery Promise: 7-14 days
Modified delivery promise (from associate carrier): 7-21 days
Reality: Delivery was made in two stages: 80% of belongings delivered on 2/8 and the rest 4 days later....really?
Bottom line: Broken promises and breach of contract.
The Players:
Maggie Harlow: White glove promise cloaked in lies and deceit
Madison Van Lines and Lifetime Movers: The rest of the lying bunch of thieves
Amber from Lifetime = clueless customer service person who is beyond inept. (actually she deserves nothing less than a public flogging and loss of wages forever.)
Summary: DO NOT, REPEAT, DO NOT CONTRACT MADISON MOVERS FOR YOUR MOVE UNLESS YOU ARE READY FOR DELAYS, BREACH OF CONTRACT AND A BOWL FULL OF LIES.