- Report: #1323281
Complaint Review: MamaGrind International/Spicewood SmokeShop - Spicewood Texas
Reported By:
Brick42 -
Playa del rey, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
MamaGrind International/Spicewood SmokeShop
19601 Happy Hollow Spicewood, 78669 Texas, USA
Phone:
(512) 582-0182
Web:
mamagrind.com
Categories:
Business Rating:
(0)
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MamaGrind International/Spicewood SmokeShop Marc Wein Cheated me 3 different ways Spicewood Texas
This company may do some interesting design work but they are mainly resellers of other people's products, and charge a steep price for the privilege of buying from them. Even then, they can't help overcharging their customers.
At a recent trade show, they resold me another company's product that I could have bought for 25% less online at MSRP (which in turn regularly discounts that MSRP by 25%).
Then, they sold another of their own products to my friend for 25% more than is listed on their own website.
Then they doubled the amount of tax they charged me, twice the state law. That's fraud.
When I discovered all this, I cancelled the charge, returned the items and bought one of the larger ticket items from the original manufacturer, for the discount off the MSRP, in other words, a 50% savings over what they charged me.
Judging by the way they did business at the show, I would never purchase anything from them ever again.
Then I had my assistant follow up to see what the address was for returns. First, they did not return her email. Then they hung up on her when she called.
