Mark
Salt Lake City,#2REBUTTAL Individual responds
Fri, May 09, 2014
All funds paid by "Jen" to the practice were refunded in 2009, immediately upon receipt of a demand from her to do so. Refunds, in part or in full to over 300 patients, based upon the status of the point in active treatment, were accomplished before the practice closed in October 2006. "Jen" evidently did not respond to the mailing to all of the practice's patients, informing them of my retirement, and requesting that they arrange a time to come to the office to effect the refund before the office's closure.
"Jen's" son was not compliant in wearing a removable functional (retainer) appliance which would have aided orthodontic correction preceeding the application of "full" braces, and was living elsewhere in South Carolina during the period that I, as the provider, was hopeful that he was wearing the appliance. The laboratory fee for the removable appliance exceeded $200, which the practice lost also. "Jen" failed to keep several appointments for her son.
I was involved in an automobile accident that dramatically limited the use of my dominant hand in Fall 2006. Yes, I "relocated" to a major city where I could receive excellent orthopedic and oncologic care. I have not returned to dentistry; "Jen's" boogeyman scare statement 'he may be be practicing in a city near you' is adolescent and vicious in its nature. A reasonable reader now appreciates the disingenuous nature of "Jen," and her spiteful personality. After all, payment for treatment that was provided by me in good faith was returned to "Jen" in its entirety over five years ago, but did she correct her filing on this website in the interim? Shame on her!