Jodi
Akron,#2REBUTTAL Owner of company
Sat, April 28, 2007
This Report was invalid the day after it was posted. I have just found this report on my company. I have owned this company coincidentally, since the date of this report. I became the owner on the 11th and this was posted on the 10th. This has to be a report soley based an the previous owner and his particular brand of customer service. I would like to extend an invitation to this customer to bring in a receipt or other proof of memebership and it will be honored by us. We will be more than willing to try to make this customer happy. I search all of our records and could not find a customer with this last or first name. I have never heard of this situation or I would have tried to remedy the situation as soon as possible. Maximum fitness has since this report, moved, expanded and changed many of it's policies. I would hope that we could also fix this complaint and make a customer for life, that is our goal with every customer who walks through the door.
Jodi
Akron,#3REBUTTAL Owner of company
Sat, April 28, 2007
This Report was invalid the day after it was posted. I have just found this report on my company. I have owned this company coincidentally, since the date of this report. I became the owner on the 11th and this was posted on the 10th. This has to be a report soley based an the previous owner and his particular brand of customer service. I would like to extend an invitation to this customer to bring in a receipt or other proof of memebership and it will be honored by us. We will be more than willing to try to make this customer happy. I search all of our records and could not find a customer with this last or first name. I have never heard of this situation or I would have tried to remedy the situation as soon as possible. Maximum fitness has since this report, moved, expanded and changed many of it's policies. I would hope that we could also fix this complaint and make a customer for life, that is our goal with every customer who walks through the door.
Jodi
Akron,#4REBUTTAL Owner of company
Sat, April 28, 2007
This Report was invalid the day after it was posted. I have just found this report on my company. I have owned this company coincidentally, since the date of this report. I became the owner on the 11th and this was posted on the 10th. This has to be a report soley based an the previous owner and his particular brand of customer service. I would like to extend an invitation to this customer to bring in a receipt or other proof of memebership and it will be honored by us. We will be more than willing to try to make this customer happy. I search all of our records and could not find a customer with this last or first name. I have never heard of this situation or I would have tried to remedy the situation as soon as possible. Maximum fitness has since this report, moved, expanded and changed many of it's policies. I would hope that we could also fix this complaint and make a customer for life, that is our goal with every customer who walks through the door.
Jodi
Akron,#5REBUTTAL Owner of company
Sat, April 28, 2007
This Report was invalid the day after it was posted. I have just found this report on my company. I have owned this company coincidentally, since the date of this report. I became the owner on the 11th and this was posted on the 10th. This has to be a report soley based an the previous owner and his particular brand of customer service. I would like to extend an invitation to this customer to bring in a receipt or other proof of memebership and it will be honored by us. We will be more than willing to try to make this customer happy. I search all of our records and could not find a customer with this last or first name. I have never heard of this situation or I would have tried to remedy the situation as soon as possible. Maximum fitness has since this report, moved, expanded and changed many of it's policies. I would hope that we could also fix this complaint and make a customer for life, that is our goal with every customer who walks through the door.