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  • Report:  #224015

Complaint Review: MBNA Bank Of America - Baltimore Maryland

Reported By:
- Santa Barbara, California,
Submitted:
Updated:

MBNA Bank Of America
Pobox 37291 Baltimore, 21297 Maryland, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I just found out today that my 'promotional' interest rate went from 3.99% to 19.98%, an unknown number months ago.

I was told this was a result of MBNA merging with Bank of America.

The customer service rep told me they sent me a letter 'asking' if this was okay, and telling me that if I didn't answer, the rate would go up. I never got such a letter.

During phone calls, I was told the new rate became effective in June 2006. Then I was told it happened in March 2006, January 2006, April 8 2006, and December 2005.

I have always paid my bill on time, and usually more than the minimum amount due.

This has cost me over $6.00 per day for months.

Michael

Santa Barbara, California
U.S.A.


1 Updates & Rebuttals

Mooky

Newark,
New Jersey,
U.S.A.
PROMOTIONAL MEANS there is a time period on the rate

#2UPDATE Employee

Sun, March 18, 2007

SIMPLE.. Promotional rate means it last for a certain time, this had nothing to do with the merge. If you cant maintain your account with the current apr, ask for a reduced payment plan.

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