- Report: #126915
Complaint Review: MBNA - Wilmington Delaware
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Author Not Confirmed
Why?
MBNA
P.O. Box 15728 Wilmington, 19850 Delaware, U.S.A.
Phone:
888-747.7277
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MBNA Lures consumers into divulging personal information under the guise of debt consolidation Wilmington Delaware
My husband, already an MBNA cardholder, received an offer in the mail to consolidate debt through their "Disappearing Debt Program". The letter stated he was pre-approved for $25,000 at 6.99% interest. He has excellent credit and called to take advantage of such a deal and consolidate some bills. They took all his information over the phone. They stated his information would be shared with other companies and then they declined his application - even after his was PRE-APPROVED!
When I got on the phone with them and told them we did not want his information being shared, we were told they would send us a form that would enable us to remove his information from SOME of the shared companies. I told them that the prequalification letter was nothing more than a lure to get people to call and give their personal information and the little ditzy salesgirl simply laughed at us. MBNA thinks they can manipulate people into a false sense of security. I think what happened to my husband was immoral and borders on illegal. They misrepresent and sell personal information for (i'm sure) financial gain.
Kim and ted
Mount Bethel, Pennsylvania
U.S.A.
When I got on the phone with them and told them we did not want his information being shared, we were told they would send us a form that would enable us to remove his information from SOME of the shared companies. I told them that the prequalification letter was nothing more than a lure to get people to call and give their personal information and the little ditzy salesgirl simply laughed at us. MBNA thinks they can manipulate people into a false sense of security. I think what happened to my husband was immoral and borders on illegal. They misrepresent and sell personal information for (i'm sure) financial gain.
Kim and ted
Mount Bethel, Pennsylvania
U.S.A.
