Complaint Review: McAfee Inc. - Santa Clara California

Mail received from McAfee Aug 6th, 2008 Last year I communicated with Apichato Bikkhu regarding a refund request for McAfee purchase made in 2003. We were unable to resolve the issue since there was no record of the sale in the McAfee database. In an effort to resolve this issue, I've obtained a copy of the invoice of the purchase made via Digital River and would like to process a refund check for the total of $184.93 US. to be sent to you via express delivery as soon as possible. Please let me know what address the check should be sent to. I apologize for the delay in resolving this request. (our reply) Dear (McAfee), finally McAfee are waking up and acknowledging that our claim is not unreal as you yourself pointed out. Amazing how it has taken McAfee almost five years to do something that takes three minutes. I am somewhat surprised that they didn't get a CEO who could read and write. To begin with, the Ven. Pra Ajarn Apichato did not make a refund request last year, he requested that this issue be resolved, a distinct difference. As for a refund that is basically $66 short of what it cost us in the first place, don't bother, as we have already lodged a formal complaint with the Ministry of Justice and would rather see those who work for McAfee stand trial. As for our calculations conveyed the previous year to Mr. DeWalt regarding our time and expense (using his salary as a basis), as of the end of this month then that will amount to $1,115,000, which even then is still a fraction of what we expect to be the eventual cost to McAfee. Even in Dallas, Texas, you cannot rob a bank and then take the money back five years later and expect everyone to greet you with open arms and be satisfied. Had the refund been offered initially then we would have been satisfied, however, to waste our time and insult our integrity over a period of five years (almost) has generated into criminal offences, thus we prefer to let the law follow its course and shall continue with our stated actions. Yours Sincerely, Rod Thomson

This is an update to my earlier report, and will note the fact that McAfee is unable to form any kind of rebuttal, and that most of the former directors (four people out of seven) have already jumped ship. They have since installed new directors, which will be listed just to let them know that they have not been forgotten and in due time will be included in police and immigration watch lists where relevant, and also a timeline of events including some information not previously disclosed. SEC June 27th, 2008 List of McAfee Directors: Mark D.Cochran Thomas E.Darcy (Tocagen Inc.) Robert W.Pangia (Ivy Capital Partners, Biogen Idec Inc.) Carl Bass (Autodesk Inc.) Jeffrey A. Miller (JAMM Ventures Inc., Data Domain Inc.) Anthony Zingale (Coverity Inc., USAA, Jive Software Inc.) David G. DeWalt (Polycom Inc.) Charles J.Robel (Demand Tech Inc., Autodesk Inc., Informatica Corp.) Albert A. Rocky Pimental Christopher S.Bolin Michael P.DeCesare Keith S.Krzeminski Timeline: 6th September, 2003 The following email is a summary of your order. Please use this as your proof of purchase. Customer Number: 1800038428 Order Number: 1800092582 This was the receipt sent by Digital River, McAfees distributor at that time, and included the software ordered and price. The total cost to us, including shipping, the cost of a Postal Money Order (hence mail fraud), and considering the currency rate at that time, was US250. All of this information was on McAfees web site up until the end of October 2003 when it was deleted. You would have to be somewhat paranoid to think that only your order was deleted, thus we suspect that a whole bunch of records were deleted, the reason being perhaps yet another of McAfees secrets. McAfee are very well aware of this proof of purchase, however we suspect that their illegal deletion of company records is the main reason behind their constant denials. McAfee executives have a long history of falsifying records, lying, and denying (the current ongoing government investigations and civil suits against them are seemingly endless). 6th January, 2004, from Marivi at McAfee Please be informed that our Partner Company, Digital River has your records (Digital River then informed us that this was McAfees responsibility). The interim follow up to this was mentioned in the original report. June 28th, 2007, from us to McAfee It appears that the most sensible approach would be to contact Digital River, your distributor at that time, and confirm the order as listed in the email to your support department (we had supplied McAfee with one of the emails we had kept previous to this but did not supply them with any of the other evidence that we retained). June 30th, 2007, from McAfee What specifically are you wanting as a resolution to this problem? June 30th, 2007, from us As for resolution of this issue, we think that it is only fair that we allow you to put forward a solution. If we find such a solution unacceptable, then we will inform you in due course. July 3rd, 2007, from McAfee As I've stated previously, there are no records that show you've actually made a purchase from McAfee. You have failed to provide a confirmation of your purchase, therefore McAfee considers this issue closed. We later sent correspondence addressed to CEO David G.DeWalt (whom I met once in LA, and can only describe as 'nervous', due to his constant scratching). This letter, from the head of the foundation, outlined what he thought would be a resolution to this issue, which at that time was approaching four years in length. He said that McAfee should realize that other peoples time is as valuable as theirs, and that as a friendly gesture he was proposing two months salary as compensation for the expenses incurred by the foundation in trying to recover their funds (an offer valid for 10 days only). However, as he did not receive a salary then it would be appropriate to use the CEOs salary as a basis, namely, two months of the CEOs basic salary amounting to $150,000. The reply to this letter was that our claim was not real and that they would hand this issue on to their legal department. During this time we had also received counsel from various government officials and law enforcement officers. Some time later, a letter was sent to the Ministry of Telecommunications in Thailand, together with a CD containing copies of all of the evidence. The head of the foundation, following counsel, recommended that McAfee be requested to offer an apology totalling US$17 million, made up of US10 million to the Royal Thai Government, and US$7 million to the charities of the Royal Family of Thailand. A copy of this letter was also sent to the Office of the Principal Private Secretary of His Majesty the King of Thailand. While this amount may seem to be a lot of money to some, it was basically in lieu of court proceedings, which if followed through are expected to net McAfee employees around 10-12 years imprisonment each (most likely double that if they initially pleaded not guilty and were then found guilty). Thus, it basically adds up to bird droppings. Note that in Thailand an additional charge would be added to those previously listed, insulting the integrity of the Thai Sangha, a national institution. A list of 39 other McAfee employees to be placed on a watch list was also included. Needless to say, we also contacted the Japanese government and also informed the Prime Minister of Singapore, as well as the headquarters of the World Fellowship of Buddhists and a whole bunch of newspapers and organizations here and there. In due time we will have covered most of the planet, and will also be contacting the World Trade Organization regarding the exports of such a criminal organization. This year, following the counsel of a public prosecutor, we also informed them that they should be prepared to stand trial and offered to send them some forms to complete regarding their pending trials (being an independent director means little if the money stolen by the company helps pay their wages; guilty by knowledge and association). They may be on a long rope, but year by year it gets a little shorter and the world gets a little smaller. Rod