Refuse to install my tivo equiment want to upsale me there equiment. then damage my tivo DVR extender. I got mad because i could not get no working tv after i paid them $96.78 and canceled my account. I could not get no tv service. then they damaged my personal equiment by knocking it to the floor. this cable company is stuck in all antalog and can not provide digital cable equiment for any tivo. they are stuck 10 years behind in service. with a careless auttide. now i had to open a ticket to get my property fixed. i will update if i ever get my tivo DVR extender replaced or not. I had to call the police here in plymouth nc and file a complaint. nothing but problems with this cable company.