My 83 year old mother received two invoices in October (2 weeks apart) from this company saying her account is past due and she should call and make arrangements to pay $359.50. But she quit using the device and I sent it back almost 3 years ago.
We had recieved a similar bill about 6 months or so after we stopped the service. I called them and they realized it was a mistake and cleared the account. So why send another invoice over 2 years later... because I believe that Medical Alert prays on senior citizens and hopes that they pay bogus invoices.
So do not use this company ! ! !