;
  • Report:  #955602

Complaint Review: Meineke - Peoria Arizona

Reported By:
Stormie - Peoria, Arizona, United States of America
Submitted:
Updated:

Meineke
13546 83rd Peoria, 85381 Arizona, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
They charged me 149 dollars to change the oil in my deisel truck. It took four hours. They drained the oil in my truck and said they didnt have the right oil for it. I waited and waited then asked what was going on and he yelled at me saying they delivered the wrong oil. It was a nightmare. I couldnt take my truck and had to wait then paid twice as much as I have ever paid for it. They didnt reset my oil change needed on the truck that auto resets when the oil is changed. So we dont really know if they changed it at all. Going to my mechanic at the dodge house tomarrow.


2 Updates & Rebuttals

The Outlaw Josey Wales

Golden Meadow,
United States of America
very helpful rebutt

#2Consumer Comment

Wed, October 17, 2012

 which one of team rebutt was afraid to use their name???

Report Attachments

SUCKA!

Somewhere,
Florida,
USA
$149 For a Good Diesel Oil Change is FAR From A Ripoff

#3Consumer Comment

Wed, October 17, 2012

I'm presuming your diesel takes about 15qts of 15w40?

4 gallons Rotella Full Synthetic 15w40 costs approx $120
Oil filter with cap:  $20
$120 + $20 = $140

The remaining $9?  Should you not pay labor for someone to perform the work on your truck?  Should they do it free of charge?  Is this facility supposed to be a charity?  If this is twice the amount you normally pay, then you are seriously short-skating your Cummins engine.  The whole point in a $149 diesel oil change is that you only do it ONCE A YEAR and your engine is protected throughout the entire year.  

When was the last time you replaced your inline fuel filters?  Deisel owners who actually care about their trucks perform a full synthetic oil/filter change and dual inline fuel filter replacement once a year.

Waiting 4 hours is a serious exaggeration, and you know it.  What tends to happen, is 15w40 full synthetic is ordered, but the parts people bring non-synthetic.  That wouldn't take anywhere near 4 hours.  People seem to pick the magic number 4 when they've had to wait a little over an hour for an oil change.  I see it all the time.  The guy may have raised his voice at you, because you probably yelled at him first.  Why didn't you just take it to the "dodge house" for the oil change to begin with?

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//