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  • Report:  #257131

Complaint Review: Mike Riley - Nikki Olds - HollywoodAuditions - Woodland Hills California

Reported By:
- Y'all Know Where..., Massachusetts,
Submitted:
Updated:

Mike Riley - Nikki Olds - HollywoodAuditions
20501 Ventura Blvd Suite 150 Woodland Hills, 91364 California, U.S.A.
Phone:
800-910 9168 x705
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
End of February 2007 I e-mailed HollywoodAuditions.com interested at first. They replied back around March 5th or so and I talked to a Ben Grant. He explained mainly everything but did not tell me I was recorded (I don't think). I agreed to paying the stupid thing being and idiot for 389$ BUT, I told him to bill me on March 15th to make sure I didn't bounce... so that was that on March 5th. The NEXT DAY, I called Ben back and told him to cancel because I could not afford it... I politely asked if there was a cancellation fee or anything of that sort and he said no... I said I won't be billed right? he said no... you shouldn't because we haven't taken the money out. I said great! thank you! and hung up with him.

March 22nd comes around, I check my bank... and 389$ was taken out of my account unknowingly and unauthorized. I frantically called everywhere.. and I remembered Hollywood Auditions... day in and day out, week in week out, now turning to month in and month out, I still haven't gotten any money back... Nikki Olds told me there were no refunds and I checked the site and it does say that BUT, after the payment is made.... THE PAYMENT WAS NOT SUPPOSED TO BE MADE DUE TO ME CANCELING!!! She kept going on and on and threatening that she will win a court case because they're covered everywhere... They told me they recorded me giving them my card number but I'm guessing they never recorded my canceling and Ben saying it was okay! I filed an affidavit at my bank and I waited.

Nikki called me back practically yelling saying that the affidavit stated that I never gave them authorization... so my dad got into this since I'm only 18 (yea how sick can people get) and he talked to Nikki... she very menacingly told my dad to tell me to cancel the affidavit?!?! and they will refund me in full. So I did... this in April/May... It's now June/July and no money yet... I'm seriously pissed. They promised me refunds then lied to me saying I should cancel the affidavit AND I spoke to Mike Riley who is their "manager"... he said that he will try to get me the money very politely... so far nothing... he lied to me and told me that his billing place HiTech Networks has no phone line?!?! HOW COULD A MILLION DOLLAR PLACE HAVE NO PHONE?!... I want my money back!

Dan

Y'all Know Where..., Massachusetts

U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.



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