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  • Report:  #624798

Complaint Review: Milanj Diamonds King Of Prussia PA - King of Prussia Pennsylvania

Reported By:
Jake - West Chester, Pennsylvania, United States of America
Submitted:
Updated:

Milanj Diamonds King Of Prussia PA
King of Prussia Mall King of Prussia, Pennsylvania, United States of America
Phone:
Web:
www.milanjdiamonds.com
Categories:
Tell us has your experience with this business or person been good? What's this?

My fianc and I ordered wedding bands at Milanj. Less than 24 hours later my fianc had a change of heart and wanted to return the wedding band she ordered for me. After contacting the store the owner (Milanj) claimed that the ring could not be refunded because it was "custom ordered". The problem is that the only "custom" part of the order was the ring SIZE, nothing else. The sales person (Jared) did not inform us that the ring was considered "custom" because it had to be sized and after checking various other REPUTABLE establishments we determined that this is not an industry practice. I encourage anyone shopping for jewelry to stay away from these stores; you will most likely be ripped off.



2 Updates & Rebuttals

Jake

West Chester,
Pennsylvania,
United States of America
Update

#2Author of original report

Wed, July 06, 2011

 As reports are not able to be removed from this site, let this statement stand that the matter has been reolved.


Jake

West Chester,
Pennsylvania,
United States of America
Update to Situation

#3Author of original report

Tue, June 07, 2011

The situation with Milanj jewelers has been resolved amicably.

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