- Report: #650193
Complaint Review: MoneyGram - Internet Internet
Reported By:
Lesley -
Phenix City, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MoneyGram
Internet, Internet, United States of America
Phone:
Web:
www.moneygram.com
Categories:
Business Rating:
(0)
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MoneyGram Not getting what you paid for , Internet
My son is in the service at Fort Drum & I sent a money gram to the Wal-Mart in Evans Mill, NY. I spent the extra money so he could get it immediately & it was advertised that the store would be open til 11pm at night. He went to the Wal-Mart at 7:30 pm & it was closed so I called the MoneyGram customer service # to complain & they said he could drive to another town & pick it up. First of all, my son is serving our country & has no vehicle at Fort Drum. I guess they thought he could pay a taxi $25 or more to drive to another city to collect $200. The customer service agent said it wasn't their fault that the Wal-Mart was closed. They had it advertised on their website that it would be open so I think it is their fault.
2 Updates & Rebuttals
Ronny g
North hollywood,California,
USA
Was it a holiday?
#2Consumer Comment
Thu, October 14, 2010
http://www.walmart.com/storeLocator/ca_storefinder_details_short.do?sfsearch_zip=&rx_dest=%2Findex.gsp&rx_title=com.wm.www.apps.storelocator.page.serviceLink.title.default&sfsearch_city=evans+mills&edit_object_id=5497&sfsearch_state=NY
Store Details
Walmart Supercenter
25737 Us Route #11
Evans Mills, NY 13637
Store Phone (315) 629-2124
At This Location
Canopy Home Collection (selection varies by store)
Cell Phones, Plans & More
Garden Center
Site to StoreSM
Grocery
L.e.i. Apparel
Open 24 hours
Pharmacy
Photo Center
1-Hour Photo Center
Portrait Studio
Subway
Tire & Lube
Vision Center
Flynrider
Phoenix,Arizona,
USA
More to this story.
#3Consumer Comment
Thu, October 14, 2010
There isn't a Walmart in the country that is closed at 7:30 PM. What's the rest of the story?
I couldn't help noticing that this report comes from Phenix City, so that may be the answer right there.
