monsterhair
houston,#2REBUTTAL Owner of company
Sat, February 13, 2010
We welcome our customers feed back.
We have done everything in our power to help Ms Franklin with her order.
Monsterhair is not a sample company we just don't send 7 samples out per order. We do offer samples and have a very clear policy right below which is not in small print.. Her order was dleivered to her.
Monsterhair refunded the order in full to her credit card.
Monsterhair offers email support and live chat. We do not offer phone support at this time which is stated on the site.