- Report: #1261183
Complaint Review: Morningstar Mini Storage Alabaster Alabama - Alabaster Alabama
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Author Confirmed
Why?
Morningstar Mini Storage Alabaster Alabama
50 Gilbert Drive Alabaster, 35007 Alabama, USA
Phone:
205-685-0244
Web:
http://www.morningstarstorage.com/location/329/Alabaster-AL/Morningstar-of-Albaster/?CAWELAID=120175
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Morningstar Mini Storage Alabaster Alabama Michelle Roberts Manager Michelle Roberts at Morningstar Mini Storage Alabaster Alabama Stole my Rent Payment! Alabaster Alabama
Morningstar Mini Storage in Alabaster, Alabama will steal your money. I came in to make a payment like I do every month. I came in on 10/10/15 and paid cash for my 10X15 climate controlled storage unit in Alabaster. I was told by the manager Michelle Roberts that "our printer is broken and I cannot print you a receipt, but I will email you one". I waited a few days and never got the receipt via email. I called the store on 10/13/15 and was told very RUDELY by the manager that "we never received your payment and now your account is deliquent". I was also told I owed them at $15 late fee and my unit would be auctioned if I did not pay immediately. I paid cash in the amount of $165 on the 10th. The manager pocketed the money and did not apply it to my account!
