- Report: #929737
Complaint Review: Mosaic Studios - Delray Beach Florida
Reported By:
Johanna -
Lauderhill, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mosaic Studios
601 North Congress Ave Suite 101A Delray Beach, Florida, United States of America
Phone:
5612747683
Web:
www.mosaicweddings.com
Categories:
Business Rating:
(0)
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Mosaic Studios Garry Gottlieb 4 yrs later and still not wedding album!! Delray Beach, Florida
We got married in Dec of 08 and we STILL don't have our wedding album. I will admit that I took a yr to finalize the album, but we never got our book. I still have the email from Gary dated 5/8/10 with our final design. We were given excuse after excuse as to why we didn't have our book. Even with all of that, we stupidly contracted Gary for 3 sessions. We got pregnant and Gary did our pregnancy photos and another session when our son was 3 months. We received those photos, but still no album. We then did our last session over a yr ago and I have yet to see those pictures. I've called several times and the last time my husband spoke to Gary they set up a date to meet up, but the day came and went and we did not receive a confirmation for the meeting and when we called, we left a message and no call was returned. Within the last couple of months I've tried calling over and over again, just to get a message stating the inbox was full. Sent several emails and no reply. I called last week to hear that the number has been disconnected!!!!! I sent an email to all of the email addresses listed and their being returned!!!!!! I am so disappointed and angry! I'm not even interested in my photos at this point, I just want my money back for services not rendered. I feel luckier than some of the other reviews I've read about Gary because at least I got my wedding photos, but none the less, we paid for services that we never received.
