Complaint Review: MovieLand And Mediapipe - Internet

Lorraine writes: "Hey legal, how come when I called Movieland and asked to speak to their legal dept to touch base with you, I was told there was no legal person?" MOVIELAND RESPONDS: *** Only calls from attorneys are forwarded to the legal department. All other calls are handled by customer service. Lorraine writes: "Nice too how you only reply to reports where someone feels they downloaded the code by accident." MOVIELAND RESPONDS: *** We respond to all reports. Lorraine writes: "They are the only ones who don't realize that your company bundles this extortion code into other things online that are free to get, such as screensavers, freebies if you fill out different types of forms or questionaires, etc." MOVIELAND RESPONDS: ****Lorraine, you are grossly misinformed. Movieland is only available for download through our website or one of our advertisements that plainly discloses the terms of the offer. There are absolutely no "screensavers, freebies if you fillout different types of forms or questionaires." Lorraine writes: "The people that realize they got it bundled with something they wanted and did intentionally download off a website, you have totally ignore." MOVIELAND RESPONDS: ****We respond to all reports. Not one single user received our software as a bundle. Lorraine writes: "If you are so concerned, please post your contact information so victims can call you." MOVIELAND RESPONDS: Consumers can contact us through our customer service link. Lorraine writes: "You can then instruct them how to get this code off their computers so they can use them again, without it's interference." MOVIELAND RESPONDS: *** All our customers enter into legally binding agreements with full disclosure of terms in a short statement prior to download. There is no bundling, there are no hidden terms. The payment reminders are no different than those you receive from a magazine when you subscribe and check "Bill Me Later." It's a working model an we have a large body of satisfied customers.

Having a good firewall these days is essential as is a good anti spyware/adware program. And, NEVER download "freebies" unless you really know how to check out the source. As far as collections, that would be a good one. There is absolutely no way they could even think about collecting. Not even one of the notorious junk debt buyer collectors would touch that. That user agreement is BS. FYI..You can easily stop all popups just with windows security settings. Good luck

Having a good firewall these days is essential as is a good anti spyware/adware program. And, NEVER download "freebies" unless you really know how to check out the source. As far as collections, that would be a good one. There is absolutely no way they could even think about collecting. Not even one of the notorious junk debt buyer collectors would touch that. That user agreement is BS. FYI..You can easily stop all popups just with windows security settings. Good luck

Having a good firewall these days is essential as is a good anti spyware/adware program. And, NEVER download "freebies" unless you really know how to check out the source. As far as collections, that would be a good one. There is absolutely no way they could even think about collecting. Not even one of the notorious junk debt buyer collectors would touch that. That user agreement is BS. FYI..You can easily stop all popups just with windows security settings. Good luck

Having a good firewall these days is essential as is a good anti spyware/adware program. And, NEVER download "freebies" unless you really know how to check out the source. As far as collections, that would be a good one. There is absolutely no way they could even think about collecting. Not even one of the notorious junk debt buyer collectors would touch that. That user agreement is BS. FYI..You can easily stop all popups just with windows security settings. Good luck

Hey legal, how come when I called Movieland and asked to speak to their legal dept to touch base with you, I was told there was no legal person? Nice too how you only reply to reports where someone feels they downloaded the code by accident. They are the only ones who don't realize that your company bundles this extortion code into other things online that are free to get, such as screensavers, freebies if you fill out different types of forms or questionaires, etc. The people that realize they got it bundled with something they wanted and did intentionally download off a website, you have totally ignore. If you are so concerned, please post your contact information so victims can call you. You can then instruct them how to get this code off their computers so they can use them again, without it's interference.

Kimberly: We regret to hear that our product was downloaded by your son without your consent. We recognize that it is difficult, if not impossible to personally monitor children's usage of home computers one-hundred percent. You might find filtering software to be beneficial. Some parents monitor their children's computer usage with keystroke logging software. You can monitor the sites visted on your home computer by pressing "ctrl" and "H" simutaneously while your browser is open. If the history is being cleared, this may be an indication that suspicious websurfing is occuring. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. OR sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Hi Kim. Movieland isn't cookie oriented. It's real code that was put onto your computer in one of many various methods when you son was on a website. Some get it from the Movieland site via a download, but most get it bundled in with some freebie offer and aren't aware it's been installed on their computer until they start getting the popup. It has nothing to do with your CPU, it's been installed on your hard drive in quite a few different places. You can read how to remove it here: http://www.ripoffreport.com/reports/ripoff172845.htm If you don't feel computer literate enough to remove it yourself, you will see a toll free phone number at the end of that rebuttal I did, that you can call and ask Movieland to make the popup stop. 1-866-739-5517 This will get rid of it, but I haven't read where it removes the bad code they have put on your computer. That would have to be done by you or a tech you know and trust to work on your computer. I recommend calling as the last resort to getting rid of the popup, mainly due to the fact if they can make it quit working remotely, it means they have access to your computer and that is a cause for concern to say the least. You should always have programs such as AdAware, AVG and Zone Alarm on your computer and running before you go on the internet. Without the protection they offer, you will continue to get bad programs on your computer without your knowledge just like Movieland.