- Report: #884003
Complaint Review: Mr. Transmission - Columbus Georgia
Reported By:
Bo Knows -
Columbus, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mr. Transmission
1801 Manchester Expy Columbus, 31904 Georgia, United States of America
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Mr. Transmission Sham artist, deceptive diagnosis, and waste of time & money! Columbus Georgia
The new owner is as bad or worse than the previous owner. Michael Mays is very rude and unprofessional. After tearing down the transmission, they wanted $3000 to repair it. Car is only worth about 2K so I declined and instructed them to put it back together - it was still drivable. Went to pick it up 3 days later and they hadn't even started to put it back together. I was really mad so Mike and I agreed to a reduced amount of $1800 paid in advance.
After 8 weeks, they said it was completed but the car was in the exact same condition as when i brought it in. So I took it back and they spent the next 6 additional weeks "working" on it. After many contentious conversations, I finally get the car back. However, "fixed" seems to be a subjective term for Mike and Mr. Transmission.
The car vibrates during acceleration and leaks transmission fluid. I check the fluid level the next day and it was 2 full quarts overfilled! You would think they could properly fill a transmission but no. I have since had the leak diagnosed by a non-transmission shop and they showed me that they left the gasket off the differential cover. They just tried to use a silicone goop to seal it. Very "shade tree" if you ask me.
The experience was so bad that I won't even consider using their warranty. I know Mike also owns the Mr. Transmission in Auburn, Alabama so I would avoid that place too. I checked the local Better Business Bureau and they have a F rating with over 20 unresolved complaints. Avoid this sham repair shop and take your business elsewhere. You can't possible do worse.
After 8 weeks, they said it was completed but the car was in the exact same condition as when i brought it in. So I took it back and they spent the next 6 additional weeks "working" on it. After many contentious conversations, I finally get the car back. However, "fixed" seems to be a subjective term for Mike and Mr. Transmission.
The car vibrates during acceleration and leaks transmission fluid. I check the fluid level the next day and it was 2 full quarts overfilled! You would think they could properly fill a transmission but no. I have since had the leak diagnosed by a non-transmission shop and they showed me that they left the gasket off the differential cover. They just tried to use a silicone goop to seal it. Very "shade tree" if you ask me.
The experience was so bad that I won't even consider using their warranty. I know Mike also owns the Mr. Transmission in Auburn, Alabama so I would avoid that place too. I checked the local Better Business Bureau and they have a F rating with over 20 unresolved complaints. Avoid this sham repair shop and take your business elsewhere. You can't possible do worse.
