- Report: #1473840
Complaint Review: MSpy - Lancaster New York
Reported By:
Brian -
Lancaster, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
MSpy
521 Pleasant View Drive Lancaster, 14086 New York, United States
Phone:
7169493922
Web:
https://www.mspy.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MSpy Bought this monitoring device, it doesn't deliver what is promised (monitoring of SnapChat) and they will not refund the 210 dollars I paid them. Lancaster New York
I bought this parental montioring program because it advertised that it monitors SnapChat. It doesn't. They claim they tell you this in the fineprint, but in the advertising for the program it boasts that they monitor Snapchat. To make matters worse this program makes my daughter have to change her password each time I use it (probably because it thinks someone is breaking into her phone).
Therefore I am locked out of her phone each time I use it. I have requested a refund for all but the one month I have used it. 18 emails and a report to the BBB later, the company is only offering me 100 of the 200 dollars I gave them. It simply isn't good enough. This is a horrible company. Do not use!
