- Report: #686665
Complaint Review: Murphy USA - Destin Florida
Reported By:
Solman -
Santa Rosa Beach, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Murphy USA
15051 Emerald Coast Parkway Destin, 32459 Florida, United States of America
Phone:
(850) 650-1699
Web:
Categories:
Business Rating:
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Murphy USA Contaminated Gasoline Destin, Florida
Report Attachments
BAD GAS FROM MURPHY AT WALMART IN DESTIN. I filled up at Murphy at Walmart last month and my car would barely run after a few days. The dealer pulled the gas filter and found that my gas looked like coffee. The sediment clogged the filter and resulted in a $750 repair. Murphy just sent me a letter in which they denied they had a problem. They did pay the claim, but I am sure their attorneys prohibit them from accepting blame.
I got a form letter describing their quality control, but clearly their QA system does not provide full protection. When this first happened my wife was pulling out to cross a 4 lane highway when the problem first manifested and the car almost stalled. Had she been hit by a car the problem could have been a lot more serious. Don't let this happen to you. Bottom line: If you buy Murphy USA gasoline be sure to keep your receipt and be prepared to go through a lot of hassle, paperwork and lost work time.
Murphy should acknowledge their problem so they can take steps internally to have a QA system that stops these occurrences 100% before somebody gets hurt. They paid for my repair which was significant, but I will never recoup my lost time and there was a high potential for serious injury because of the problem.
