I ordered an obituary from http://obituary.us.org for $1.00. When I used their web site an obituary was found. After I gave them my credit card information the web site changed to http://www.myinfo1.com. I never received my obituary. A pop-up window appearred giving me the option for a $19.95 membership which I immediately closed. I did not want a membership, I only wanted the one obituary. I still never received my obituary and was charged not only $1.00 but also $19.95. I found customer support and they have a live chat. I explained my situation and I was told that I opted for the $19.95 membership when I registed for the report.
I explained that I want my membership cancelled immediately and a refund. They explained to me that my customer satisfaction was important so they told me they would cancel my membership and refund me the $19.95. I was given a link to click onto to finalize the cancellation which I did, http://carinfo2.com/login and final cancel.
I'm not sure if I was refunded as of yet. I will report back here if I wasn't. Very misleading scam!
JoshCustomerService
Denver,#2REBUTTAL Owner of company
Sun, January 06, 2013
Hello
We apologize for any confusion in your charges and will fully reimburse you for any fees. Please email [email protected] with you name, address and amount owed. We will immediately resolve this issue for you.
Anyone the requires a refund, account closure, or customer service requests can contact [email protected] and we will gladly resolve any misunderstandings.
Sincerely,
Customer Service
Department.